PRIVACY POLICY

Last updated: June 10, 2024

Welcome to [dedicated.primepropertylink.com](dedicated.primepropertylink.com). We are committed to protecting your privacy and security. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information through our communications, including those facilitated by Twilio, and in compliance with 10DLC regulations.

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### 1. Information We Collect

We collect information directly from you when you:

- Request information about our services

- Subscribe to our newsletters

- Interact with our customer service

Personal Information We Collect:

- Name

- Contact information (email, phone number)

- Address

- Service-related information you provide

Automatically Collected Information:

- Device and connection information

- Service use metrics

- Communication preferences

### 2. Use of Information

We use your information to:

- Provide, maintain, and improve our services

- Communicate with you regarding your requests and comments

- Send important information, such as confirmations, invoices, updates, and security alerts

- Comply with legal obligations, including 10DLC regulations

### 3. Sharing of Information

We do not share your personal information with third parties except as necessary for:

- Complying with legal obligations

- Protecting the rights, property, or safety of Dedicated Property Solutions, our customers, or others

- In connection with a sale, merger, transfer, or other reorganization of our business

### 4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, theft, and loss. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.

### 5. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

### 6. How Long We Keep Your Information

We keep your information as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When your information is no longer needed, we will delete or anonymize it, or securely store it until deletion is possible.

### 7. Children’s Privacy

We do not knowingly collect data from or market to children under 18 years of age. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

### 8. Your Privacy Rights

You have the right to:

- Review, change, or terminate your account at any time

- Withdraw your consent for us to process your information

To exercise your rights, you can submit a data subject access request or contact us at [[email protected]](mailto:[email protected]).

### 9. Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

### 10. U.S. Residents’ Privacy Rights

If you are a U.S. resident, you have specific rights regarding your personal information. We have not sold or shared any personal information in the past 12 months and will not do so in the future.

### 11. Updates to This Notice

We may update this privacy notice as necessary to stay compliant with relevant laws. The updated version will be effective as soon as it is accessible.

### 12. How to Contact Us

If you have questions or comments about this notice, you can contact us at:

- Email: [[email protected]](mailto:[email protected])

### 13. Reviewing, Updating, or Deleting Your Information

To review, update, or delete your personal information, please submit a data subject access request.